Aged care can be a complex and challenging journey for both residents and their families. However, it is important to remember that residents and their families have a number of rights and responsibilities.
By understanding and respecting these rights and responsibilities, residents and their families can work together with Melbourne aged care facilities to create a positive and supportive environment.
Here are some of the key rights and responsibilities of residents and their families in aged care facilities in Melbourne:
Rights of residents:
- To be treated with dignity and respect.
- To have their privacy and confidentiality protected.
- To have their choices and preferences respected.
- To make informed decisions about their care.
- To be safe and secure.
- To have access to quality care and services.
Responsibilities of residents:
- To respect the rights of other residents.
- To cooperate with staff and to follow the rules of the facility.
- To keep their personal information up to date.
- To pay their fees on time.
Rights of families:
- To be informed about their loved one’s care and to be involved in decision-making.
- To visit their loved one at reasonable times.
- To raise concerns about their loved one’s care.
Responsibilities of families:
- To respect the rights of other residents and their families.
- To support their loved one and to help them to maintain their independence as much as possible.
- To communicate with staff about their loved one’s needs and preferences.
- To pay any fees that their loved one is responsible for.
If you have any questions or concerns about the rights and responsibilities of residents and their families in aged care facilities in Melbourne, you should contact the facility or the Australian Government Department of Health and Aged Care.
Best Nurses Australia is a leading provider of nursing and healthcare staff to aged care facilities, and other healthcare organizations in Melbourne. We have a team of experienced nurses who can help you find the right staff for your needs.
